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Returns:
Item must be returned in same condition. Damaged, opened(if purchased in new condition) or mishandled items will not be accepted or reimbursed. Please call or e-mail before you return any item back. Refund Payment will be processed within 48hrs.
If you refuse to accept your delivery, or your merchandise is undeliverable because you moved without notice or failed to keep your delivery appointments/notices, you will receive a refund less any shipping cost.
Furthermore, upon inspection, Items not in their original condition, may qualify for a partial refund of the product’s price less any shipping costs.
What address do I send my returns to:
All returns should be addressed to:
Genesis
478 South Main Street
Randolph MA 02368 U.S.A
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